Shipping policy

Thank you for shopping with us. We are committed to processing and delivering your orders as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times begin after your order has been processed.

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days (where available)
International Shipping: 7–21 business days, depending on the destination and customs processing.

Please note that delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location, shipping method, and the weight or size of your order. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number (if available). Tracking information may take up to 24 hours to become active.

Delays

While we strive to meet estimated delivery times, delays may occur due to weather, carrier issues, customs inspections, or other circumstances beyond our control. We appreciate your patience and understanding.

International Orders

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities. These charges are not included in the product or shipping price unless otherwise stated.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately. We will do our best to update your order before it ships.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.